201610.12
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Claim for Being Stuck in a Shopping Centre Lift Resolved at Court

A claim for being stuck in a shopping centre lift has been resolved at a High Court hearing with an award of €25,060 psychological injuries compensation.

In August 2012, fifty-four year old Marie Dicker was shopping at the Square in Tallaght, Dublin, when she and her son took the shopping centre lift down to the ground floor. However, soon after the lift started to descend, it stopped – trapping Marie and her son inside.

Marie pressed the elevator alarm button, but was unable to communicate with anyone via the intercom. She then started banging on the lift doors and calling for help and, several minutes later, the couple were rescued by a security guard who was able to prise the doors open and release the trapped shoppers.

Despite being trapped inside the lift for less than five minutes, Marie unfortunately suffered a recurrence of childhood claustrophobia. Due to feeling unsafe in rooms with closed doors, Marie sought professional medical help and was diagnosed with depression and an anxiety disorder by a psychologist.

After starting treatment for her psychological injuries, Marie – a department store supervisor from Walkinstown in Dublin – sought legal advice. She subsequently made a compensation claim for being stuck in a shopping centre lift against Square Management Ltd and Pickering Lifts Ltd.

Both defendants acknowledged that Marie had suffered an avoidable injury due to the failure of the lift, but they disputed how much compensation Marie was claiming. They presented evidence from an independent psychologist who had examined Marie and failed to find any evidence of an anxiety disorder.

The claim for being stuck in a shopping centre lift went to the High Court in Dublin for the assessment of damages. At the hearing, Mr Justice Anthony Barr was told that Marie was undergoing cognitive behavioural therapy to deal with her claustrophobia and was responding well to the program. The treatment is expected to continue for twelve to eighteen months.

After hearing the evidence, Judge Barr commented he was satisfied that Marie had suffered a psychiatric injury as a direct result of the incident at the Square, and he awarded her €25,060 compensation in settlement of her claim for being stuck in a shopping centre lift.