201611.15
3

Customer Awarded Compensation for a Knee Injury in Tesco

A customer, who fractured their knee when tripping and falling over a six-pack of beer, has been awarded €42,000 compensation for a knee injury in Tesco.

The customer – a thirty-two year old female nurse from Dublin – was entering her local Tesco Metro store in Terenure in January 2014, when she tripped and fell over a six-pack of beer that had been left on the floor by a customer waiting to use the self-service check-out.

The woman was taken to St James´s Hospital by ambulance and her left knee x-rayed. The x-ray revealed a fracture and the woman – who had previously undergone reconstruction surgery of the same knee – had to undergo two further surgeries and two and a half years of physiotherapy treatment.

Consent to conduct an assessment of compensation for a knee injury in Tesco was denied by the store, and the woman was issued with an authorization to pursue her claim through the courts. The hearing to determine liability took place last week at the Circuit Civil Court.

At the hearing, Mr Justice Raymond Groarke heard that Tesco´s was denying liability because the claimant had tripped over a brightly-coloured package of beer that had been placed on the floor just seconds before her accident. There was nothing that could have been done, Tesco´s argued, to prevent the accident.

However, the judge also heard that the layout of the Terenure branch of Tesco Metro meant that customers entering the store had to navigate through any customers waiting to use the self-service checkout. The judge commented that, if a better system of customer traffic control had been applied, it would have prevented this accident from occurring.

Judge Groarke found in the claimant´s favour, initially awarding her €60,000 compensation for a knee injury in Tesco, and then reducing the award by 20% to account for her contributory negligence. The judge said it had been an especially nasty fracture and it was still symptomatic almost three years after the accident.