Flight Attendant Claims Compensation for Injuries during a Landing

by | Nov 10, 2015

An Air Lingus flight attendant has given evidence at the High Court in support of her claim for compensation for injuries during a landing at Dublin Airport.

On 19th November 2009, Cassandra Reddin from Ratoath in County Meath was a flight attendant on flight EI582 from Malaga to Dublin. As the Airbus 320 approached Dublin Airport, the plane started swaying from side-to-side and, on landing, bounced three times before coming to a halt much further along the runway than it normally would.

The rough landing caused the overhead luggage lockers to open, and luggage to fall on top of passengers; who – according to Cassandra´s testimony yesterday at the High Court – were screaming in fear. “Safety documents shot out of their pockets; duty free broke in the overhead baggage and alcohol leaked into the cabin. There was a degree of chaos and stress on board,” she told Mr Justice Michael Hanna.

Cassandra told the court that the rough landing had left her shaken up emotionally and physically. Claiming that she had suffered shock due to the incident, and had cried the whole evening when she had got home, Cassandra also alleged that she had suffered soft tissue neck and back injuries similar to whiplash – subsequent to which she sought legal advice and claimed compensation for injuries during a landing at Dublin Airport.

Aer Lingus contested Cassandra´s claim for compensation, and her allegations that the rate of descent just prior to landing was three to four times what it should have been. The airline also disputes claims that the co-pilot was negligent in failing to adequately supervise the landing on the plane. Consequently, when Cassandra applied to the Injuries Board for compensation for injuries during a landing, Aer Lingus refused to give its consent for the assessment to proceed.

The hearing at the Four Courts continues tomorrow.

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