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Waitress Awarded Compensation for an Injury Caused by Broken Glass

A former waitress has been awarded €500,000 compensation for an injury caused by broken glass after a hearing at the High Court in Dublin.

The claim for compensation for an injury caused by broken glass was made by Sophie Caillaud – a former waitress at the Lough Rynn Hotel in Mohill, County Leitrim. Sophie (42) – a French national with an address in Leitrim Village – suffered a deep cut in her right thumb when a glass jug she was filling during a breakfast shift in December 2007 shattered in her hand.

Sophie had to undergo surgery to repair the soft damage tissue in her thumb and, due to the thumb never regaining its strength, Sophie has been unable to return to waitressing since her accident. The injury has also restricted Sophie in her day-to-day activities. She is unable to wash her hair unaided and has had to buy a car with automatic transmission.

After seeking legal advice, Sophie claimed compensation for an injury caused by broken glass against her former employer – Lough Rynn Castle Ltd. – and the two companies that manufactured and supplied the jugs to the hotel – Bunzl Outsourcing Ltd and Utopia Tableware Ltd. Although accepting partial responsibility for the accident, the defendants questioned the amount of compensation that was being claimed and argued that she contributed to her injury through her own negligence.

With no resolution to the case achievable through the Injuries Board process or by negotiation, the claim for compensation for an injury caused by broken glass went to the High Court in Dublin, where it was heard by Mr Justice Kevin Cross. At the hearing, Judge Cross was told that the hotel management knew of the risk of injury from the jugs as members of the restaurant staff had previously reported injuries from the jugs shattering.

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    The judge was also presented with expert evidence that showed the joint between the jug´s thick handle and its thinner body was liable to be fragile if subjected to rapid heating and cooling – such as when used in a dishwasher. As a result, the joint would break, the jug would fall and the glass shatter. The defendants were unable to provide any evidence disputing the expert´s testimony.

    After hearing evidence from Sophie, Judge Cross dismissed suggestions that Sophie was exaggerating her injuries and claims of contributory negligence. Saying that he found Sophie to be “entirely genuine”, Judge Cross awarded her €500,000 compensation for an injury caused by broken glass – €170,000 for Sophie´s past and future pain and suffering, €135,000 for her loss of earnings and €195,000 special damages for costs Sophie has incurred.

    Eoin P. Campbell, LL.B., Solicitor: